Administrative Office Procedures

  Objectives:

• Organize a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools

Module1:Getting Started
Module2: Why Your Office Needs Administrative  Procedures
Module3: Gathering the Right Tools
Module4: Identiyfing Procedures to Include
Module5: Top Five Procedures to...

Administrative Support

  Workshop Objectives:

• At the end of this workshop,participants should be able to:
• Getting Organized
• Manage their time more effectively
• Prioritize their time so they can get it all done.
• Complete special tasks
• Verbal Communication Skills
...

Anger Management

  Workshop Objectives:

• Understand anger dynamics in terms of the anger cycle and the fight or flight theory.
• Know common anger myths and their factual refutations.
• Know the helpful and unhelpful ways of dealing with anger.
...

Appreciative Inquiry

  Workshop Objectives:

• Know the meaning of appreciative inquiry
• Think in positive terms and avoid thinking negatively
• Encourage others to think positively
• Recognize positive attributes in people
• Create positive imagery
• Manage and guide employees in a...

Assertiveness and Self-Confidence

  Workshop Objectives:

• By the end of this workshop, you should be able to:
• Define assertiveness and self-confidence, and list the four styles of communication
• Describe the types of negative thinking, and how one can overcome...

Attention Management

  Workshop Objectives:

• Define and understand attention management.
• Identify different types of attention.
• Create strategies for goals and SMART goals.
• Be familiar with methods that focus attention.
• Put an end to procrastination.
• Learn how to prioritize...

Basic Book Keeping

  Workshop Objectives:

• By the end of this workshop, participants will be able to:
• Understand basic accounting terminology.
• Identify the differences between the cash and accrual accounting methods.
• Keep track of your business by becoming familiar...

Body Language Basics

  Workshop Objectives:

• Define body language.
• Understand the benefits and purpose of interpreting body language.
• Learn to interpret basic body language movements.
• Recognize common mistakes when interpreting body language.
• Understand your own body language and what...

Business Acumen

  Workshop Objectives At the end of this workshop, participants should be able to:

• Know how to see the big picture
• Develop a risk management strategy
• Know how to practice financial literacy
• Develop critical thinking
• Practice management...

Business Ethics

  Workshop Objectives

• At the end of this workshop, participants should be able to:
• Define and understand ethics.
• Understand the benefits of ethics.
• Create strategies to implement ethics at work.
• Recognize social and business responsibility.
• Identify...